FAQ

What will happen to the steel over time?

These pits are designed to be outside and with steel there is weathering that occurs. This can be seen as oxidation and rusting. As the pit is used to burn, there is also other coloring that will occur to the pit based on heat. These two factors combined give the fire pit an authentic look that will look great in your backyard or deck. 

Where can I get support for my fire pit?

Please email pyramidfirepits@gmail.com with any questions or concerns. We want to learn how you’re using our firepit and how it’s working out for you.

Where can I put my fire pit?

Based on the entire steel construction, please make sure you have a base that will support it getting warm. Earth, concrete and stone surfaces are the best bases. 

Is there a warranty?

There is not warranty on this product because there’s not really anything that will happen to the quarter inch steel other than weathering. If you do have issues with your fire pit, we would love to hear from you! Please email pyramidfirepits@gmail.com.